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TRANSPORTATION AND DELIVERY

1. SCOPE OF APPLICATION:

All customers printed products at customer sites www.nhomin.vn or to directly view and purchase at companies wishing to direct delivery at home .

2. APPLICATION FORMS:

– Free delivery within the inner Hanoi city of Vietnam for all print orders at GLEAP valued atleast VND 1,000,000

– For smaller orders worth VND 1,000,000 or delivery address is not in the scope of the inner Hanoi city, GLEAP delivery charge according to the table of shipping 3rd carrier. This cost will be the company announced and confirmed to you before you make the payment and shipping companies conduct.

3. DELIVERY TIME:

– The delivery time will be 1-4 days from the time of the production line is finished, depending on distance transport.

– In some cases the objective company can delivery delays due to the force majeure events such as bad weather, traffic conditions are not favorable, car breakdown on the road delivery, malfunctions during production row.

– In the meantime receive the goods, you have any questions about shipping information please contact our hotline to get help.

4. RESPONSIBILITY OF GOODS TRANSPORTATION.

– The company will be responsible for the goods and risks such as loss or damage to goods during shipment from our warehouse to you.

– You have the responsibility to check the goods on delivery. Upon detection of the goods are damaged, or errors, the wrong product, the customer must sign the certification status of goods with delivery staff and immediately inform the department of customer care under the hotline of the company.

– After you have signed consignee without notes or comments about the goods. Company is not responsible for damaged processing requirements, errors, mistakes, … from you later.

– If transport services by you specified and selected, you will be responsible for the goods and risks such as loss or damage to goods during transportation of goods from the warehouse of the company to you. Customers will be responsible for postage and related losses.

5. OTHER CONDITIONS

– Cost roads, bridges, village or charge on parking fees in the apartment due to customer payments.

– The company only delivery to the correct recipient registered customers making a purchase. During the delivery process if there is a change recipients a way is not clear, we have the right to refuse delivery and ask customers receive the goods in the place of the company’s sales.

– If the delivery address is not clear, in corners, or in dangerous places, the hills of the rugged, vehicle travel is difficult, we may refuse to transport, delivery direct.

– In the case of force majeure, due to natural disasters, floods, damaged bridges and ferries … we are not responsible for damages incurred due to incorrect shipping time or not freight to locations as agreed with the customer.

– Where we have transportation to the place of delivery as agreed at time of purchase, but for some reason the customer requests a return, at that time the customer must bear the cost of transport prescribed by company.

– In the special day or day festival by transport policy generally restricted (forbidden road for some means …) time of delivery may change, we will call the customer to agreed delivery time.